Private Concierge & Luxury Estate Management for Primary and Second Homes
We free your time — with peace of mind
Private Concierge & Luxury Estate Management for Primary and Second Homes
We free your time — with peace of mind
LUEM Luxury Estate Management is a woman-owned, boutique firm dedicated to protecting what matters most to high-end homeowners and absentee owners: their time, their property, and their peace of mind.
We provide exceptional Estate Management and Private Concierge services, ensuring that Miami’s most prestigious primary and second homes remain secure, pristine, and always ready to enjoy. Our offerings include Premium Vendor Concierge, property inspections, pre-arrival readiness, and emergency response, acting as your trusted representative in every detail of luxury real estate management.
At LUEM we provide services only through licensed, insured and vetted vendors, to ensure the work is done right and on time removing the guesswork and saving you valuable time finding the right contractor, of course, never compromising on quality.
Our clients executives, entrepreneurs, celebrities, and families appreciate discretion, comfort, and the assurance that their homes are cared for to the highest standards, even when they are away. We take this responsibility personally, ensuring nothing is overlooked and everything is managed with care and foresight.
Founded and led by Violeta, LUEM combines operational precision with a personal touch, reflecting the vision and commitment of a Women-Owned Business devoted to excellence, trust, and peace of mind.
LUEM — Private Concierge & Estate Management for Primary and Second Homes in Miami.
OUR SERVICES AT A GLANCE
CONCIERGE SERVICES
Protection. Oversight. Peace of Mind.
Our private concierge services are the cornerstone of LUEM's estate management philosophy, especially for absentee owners in the luxury real estate market. We ensure your property remains protected, preserved, and perfectly maintained—whether you're at home or thousands of miles away. With proactive inspections, detailed reporting, and 24/7 readiness, we provide the peace of mind every homeowner deserves.
PREMIUM VENDOR CONCIERGE
Coordinated. Reliable. Vetted.
As an absentee owner, you can trust us to work only with top-tier service providers to keep your luxury real estate in pristine condition. From housekeeping to landscaping and technical maintenance, our estate management team handles the coordination and supervision—whether it’s with our trusted partners or vendors appointed by you. With our private concierge services, every detail is managed, so you don’t have to lift a finger.
TAILORED SERVICES
TAILORED SERVICES
Convenience meets customization for the absentee owner. Your eyes, ears, and voice.
Your home should reflect your lifestyle—even when you're away. Our private concierge services are designed for luxury real estate owners, anticipating your needs and handling them with care. From estate management and pre-arrival preparations to personal shopping and guest-ready touches, we manage the details of your property with discretion, taste, and precision.
About the Team
Violeta
Violeta
Violeta
With a career spanning luxury hospitality, international talent management, and high-end construction, Violeta Burkhardt brings a unique blend of service excellence, operational precision, and project management expertise to every property she oversees.
Trained in Hotel and Hospitality Management and shaped by her experience with Hilton an
With a career spanning luxury hospitality, international talent management, and high-end construction, Violeta Burkhardt brings a unique blend of service excellence, operational precision, and project management expertise to every property she oversees.
Trained in Hotel and Hospitality Management and shaped by her experience with Hilton and The Ritz-Carlton, Violeta mastered the art of anticipating needs and delivering personalized, high-touch experiences. Her work in talent and tour management took her around the world, collaborating with renowned artists such as Backstreet Boys, Sting, Juan Luis Guerra, and Elton John, where she perfected her ability to coordinate complex projects under pressure.
In Miami, she joined one of the most recognized high-end construction firms, managing elite projects primarily in Fisher Island. Today, she combines her hospitality roots, global coordination skills, and construction knowledge to offer boutique property and project management services — giving homeowners peace of mind through meticulous oversight, trusted vendor coordination, and discreet, personalized service.
Hector
Violeta
Violeta
With over 20 years of proven experience in public relations, sales, project management, and client service, Héctor has led high-profile accounts and global brand relationships across the United States, Central America, and South America.
During his 9-year tenure at JCDecaux, the world’s #1 outdoor advertising company, he managed C-level re
With over 20 years of proven experience in public relations, sales, project management, and client service, Héctor has led high-profile accounts and global brand relationships across the United States, Central America, and South America.
During his 9-year tenure at JCDecaux, the world’s #1 outdoor advertising company, he managed C-level relationships with some of the most prestigious luxury and corporate brands, including Louis Vuitton Moët Hennessy (LVMH), Shiseido, Richemont, Chanel, Kering, Hermès, L’Oréal, Tiffany & Co., among others.
Héctor brings an exceptional track record in creating and maintaining long-term, trust-based partnerships, ensuring that every operational aspect aligns with the highest standards of excellence. His ability to bridge cultural and business nuances across different markets adds a global edge to LUEM’s boutique and personalized service.